International Dec Dec 1 year Key aspects 2014 2015 change • Strong new business Rm Rm volumes and value Life insurance • Life insurance profit New business PVP 975 1 265 30% maintained Value of new business 27 30 11% • Deterioration in claims Health ratios Membership (‘000) 431 462 7% • Increased investment in new initiatives Claims ratio 67% 77% Non-covered (66) (78) (18)% Health insurance 14 11 (21)% Life insurance 114 98 (14)% Tough operating conditions