hello doctor Hello Doctor is a mobile health service that provides preventative care and gives people the ability to connect with a doctor to make informed decisions about their health and wellness. The Hello Doctor interactive platforms are designed to give instant access to personalised health, wellness and medical information – all reviewed and approved by a team of doctors. Established in 2009, Hello Doctor is available in South Africa across multiple portals and social media platforms. The service is also being rolled out across Africa in partnership with mobile service provider MTN. Hello Doctor’s stated purpose is to: connect technology, first world clinical protocols, and medical professionals to assist every person take control of their health and wellness, affordably and simply. The acquisition of CareCross Health Group, including a majority share in Occupational Care South Africa (OCSA) was finalised in November 2014. Since inception in 1998, CareCross has focused on delivering affordable healthcare through provider networks. The company, with a national network of around 2 000 General Practitioners and 4 000 associated healthcare professionals such as specialists, dentists and optometrists, currently delivers managed care and administration services to approximately 200 000 medical scheme beneficiaries. OCSA is widely considered a market leader in workplace health and wellness solutions. Through a joint initiative with OCSA, CareCross delivers integrated occupational health solutions to approximately 55 000 workers nationally. The acquisition of CareCross extends the ability of MMI and its Health Solutions business to offer holistic solutions to existing and prospective clients, reinforcing MMI’s commitment to client centricity. 21

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